All items are shipped within 3 days of purchase unless it is a custom order or made-to-order item.
All packages are shipped USPS with tracking.
Most items are shipped USPS First Class Mail. Larger or bulkier items are shipped Priority Mail.
PLEASE NOTE: During the rush of the holiday season, shipping times may be slower than normal.
If you are in the Charleston WV area and would like to make arrangements for pick-up/delivery of your items, please reach out to us prior to placing your order at [email protected]
Please reach out to us by email if you need to return an item.
Items must returned undamaged to us within 14 days of purchase in order for a refund to be processed. Shipping fees are not refunded. For items returned after 14 days, we will provide a store credit only.
CUSTOM, PERSONALIZED, &
All custom, personalized or made-to-order items must be paid in advance.
Please contact us by email if you want to order a custom or personalized item. Once we provide you with the price, a custom listing will be created for you so you will be able to make your payment.
Depending on the item(s), it may take 2 weeks to complete and ship to you, so please plan accordingly.
Discounts do not apply to custom orders or personalized items.
No returns or exchanges for custom or personalized items.